Interview on Starting a Dog Daycare Business page 9
Marcy: I mean, their dogs are their kids, as you well know.
Interviewer: Yeah, I do know. I am very concerned about my dog being happy and well taken care of.
Marcy: Yeah, absolutely, same way I am with my dogs!
Interviewer: And probably - I mean, people who bring their dogs here obviously are very interested in the well-being of their dogs.
Marcy: Exactly - that's why you have to be so, so very careful.
Interviewer: Okay. I wanted to ask you about classes and about retail and kind of about how that helps with revenue. I don't wanna make you uncomfortable with specifics on earnings, but -
Marcy: The classes - I don't really make that - I do a percentage with the trainers.
Interviewer: Okay.
Marcy: You know, and it's - it's not like its a big amount of money on anything here. I don't make a lot of money. I make a very small amount of money on it, but it's something that I think is a community service, and it's really good. And I have the best group of trainers in New Mexico. They're all certified pet dog trainers. And it takes years and years and years and years to get certified. But it's more of a service to the community and to my clients. And I just think it's a goodwill thing. That's why we offer free classes to anyone who adopts a dog from the shelter.
Interviewer: That's good. That's how we found you, actually, because we got Rufus from the shelter, and they gave us a voucher for three free puppy classes. And so that's how we got here in the first place was the free puppy classes.
Marcy: Yeah, yeah - so it's just very important. I mean, if you're gonna have a dog - and most of the people that come here, without exception really, they want the best for their dog, and they know how important training is and socialization is. And it's a good service. The dogs learn a lot, and the owners learn even more. And like I said, the trainers are excellent. Well, you know a bunch of them.
Interviewer: Yeah. Evelyn is fantastic!
Marcy: Evelyn is just marvelous!
Interviewer: And Deborah has really been helpful with Rufus.
Marcy: Yeah, so - but I think that's a very important part - like I said, I don't make a lot of money out of it. But I just think it's a - there's a need for it.
Interviewer: There is. There's a big need for it. I was reading awhile ago that most dogs end up in shelters because of behavior problems that could have been easily fixed if they were handled early enough.
Marcy: That's true. That's exactly why we offer the classes. It keeps a lot of dogs in their homes.
Continue reading the interview about what works at a successful dog daycare.
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